Last updated: August 11, 2026
This Privacy Policy explains how Wearnivo collects, uses, discloses, and protects personal information when you visit our website, make a purchase, contact us, or otherwise use our services.
For privacy-related questions, contact:
1. Personal Information We Collect
Depending on how you interact with Wearnivo, we may collect information including:
Contact Information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order number
- Order value
- Shipping method
- Order history
- Return or refund information
Payment Information
Payments are processed using third-party payment providers.
We generally do not directly store complete payment-card details.
Payment providers may collect information such as your card number, billing address, transaction information, and payment authorization information in accordance with their own privacy practices.
Device and Technical Information
We may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Interaction with our website
- Cookie identifiers
- Approximate location based on IP address
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Process payments.
- Arrange shipping and delivery.
- Provide tracking information.
- Manage returns and refunds.
- Respond to customer-support requests.
- Detect and prevent fraud.
- Improve our products and website.
- Maintain the security of our website.
- Comply with legal obligations.
- Send transactional communications.
- Send marketing communications where permitted by law.
- Measure advertising and marketing performance where permitted.
3. Legal Bases for Processing
Where GDPR or similar laws apply, we may process personal information based on:
- Contract: where processing is necessary to fulfill an order or provide requested services.
- Legal obligation: where processing is necessary to comply with applicable law.
- Legitimate interests: such as fraud prevention, security, customer service, and improving our business, where those interests do not override your rights.
- Consent: where consent is legally required, including for certain marketing activities and non-essential cookies.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning.
- Remember preferences.
- Maintain shopping-cart functionality.
- Analyze website traffic.
- Measure marketing performance.
- Deliver personalized advertising where permitted.
Under EU/French rules, certain non-essential tracking technologies generally require prior user consent, while strictly necessary technologies may be exempt.
Where required, you can accept, refuse, or manage optional cookies through the cookie-consent controls available on the website.
5. Shopify
Our store may be hosted using Shopify, which provides the ecommerce platform that allows us to offer our products and services.
Shopify processes certain customer information as part of providing ecommerce, checkout, security, payment, analytics, and related functionality.
Shopify states that its platform includes privacy functionality designed to help merchants give customers transparency and control over personal information.
6. How We Share Personal Information
We may share information with service providers when necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping and logistics providers
- Fulfillment partners
- Analytics providers
- Advertising platforms
- Customer-service providers
- Fraud-prevention services
- IT and website-service providers
These providers may process information only as needed to provide their services, subject to applicable agreements and legal requirements.
We may also disclose information:
- To comply with applicable law.
- To respond to valid legal requests.
- To protect our rights.
- To investigate fraud.
- In connection with a merger, sale, restructuring, or acquisition of our business.
7. Advertising
We may use advertising platforms, including social-media advertising services, to promote Wearnivo.
Where permitted by law and based on your cookie preferences, these services may receive information about how you interact with our website.
This information may be used to measure advertising effectiveness or personalize advertisements.
8. Marketing Communications
If you subscribe to marketing emails, we may send you information about:
- New products
- Special offers
- Promotions
- Store updates
You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.
You may also contact:
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing transactions.
- Providing customer service.
- Maintaining business and accounting records.
- Preventing fraud.
- Resolving disputes.
- Complying with tax and legal obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. International Data Transfers
Because Wearnivo may use international service providers, personal information may be processed or stored outside your country of residence.
Where legally required, appropriate safeguards are used for international transfers of personal data.
11. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion.
- Restrict certain processing.
- Object to certain processing.
- Withdraw consent.
- Receive certain information in a portable format.
- Opt out of certain marketing communications.
These rights may be subject to exceptions under applicable law.
To submit a privacy request, email:
We may need to verify your identity before completing your request.
12. European Economic Area, United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, applicable privacy laws may provide additional rights relating to your personal data.
You may also have the right to submit a complaint to your local data-protection authority.
13. Children's Privacy
Our services are not intended for children who do not have the legal capacity to make purchases or provide consent under applicable law.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
If you believe a child has provided personal information improperly, contact:
14. Security
We use reasonable organizational and technical measures intended to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies separately.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
The latest version will be displayed on this page.
17. Contact Us
For questions, requests, or complaints concerning this Privacy Policy or your personal data, contact:
Wearnivo
Email: contact@wearnivo.com