Shipping Policy

Last updated: August 11, 2026

Thank you for shopping with Wearnivo.

We work to process and deliver orders as quickly and reliably as possible.

Order Processing

Orders are generally processed within 1 to 3 business days.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high demand, promotions, holidays, or product launches, processing times may occasionally be longer.

Once your order has been shipped, you will normally receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Most orders are delivered approximately within:

5 to 12 business days after shipment.

Delivery times are estimates and may vary depending on:

Destination country
Local postal service
Customs processing
Carrier delays
Public holidays
Weather conditions
High-volume periods

Delivery estimates are not guaranteed unless expressly stated otherwise at checkout.

International Shipping

Wearnivo may ship internationally to supported destinations.

Available shipping methods and applicable charges are displayed during checkout based on the delivery destination.

Some countries or regions may not be supported.

Tracking

When tracking is available, you will receive a tracking number by email after your order has shipped.

Please allow up to several days for tracking information to update after receiving your shipping confirmation.

Customs, Duties, and Import Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Whether these charges are collected at checkout or charged upon delivery depends on the shipping destination and checkout configuration.

Unless expressly indicated that duties and taxes are included in the order price, the customer may be responsible for applicable import charges.

Shopify notes that international orders can be subject to additional duties and import taxes depending on the destination.

Wearnivo does not control charges imposed directly by customs or local authorities.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please check your:

Street address
Apartment or unit number
City
Postal code
Country
Phone number

If you notice an error after placing your order, contact us immediately at:

contact@wearnivo.com

We cannot guarantee that an address can be changed after an order has entered fulfillment.

Wearnivo is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

Lost Packages

If tracking shows no movement for an unusually long period or you believe your package may be lost, contact:

contact@wearnivo.com

We will review the shipment and, where appropriate, contact the carrier or offer another solution.

Packages Marked Delivered

If your tracking information shows that your order was delivered but you cannot locate it:

Check around your property and mailbox.
Ask household members or neighbors.
Contact the local carrier.
Wait until the end of the delivery day, as some carriers update tracking before completing delivery.

If you still cannot locate your parcel, contact us at:

contact@wearnivo.com

Refused or Unclaimed Packages

If an order is returned because it was refused, unclaimed, or because delivery attempts were unsuccessful, additional shipping fees may apply before the package can be resent.

Any applicable refund will be handled according to our Refund Policy and mandatory consumer law.